KidSpark at Harbourfront Centre FAQs

Frequently Asked Questions

Can I exit and re-enter KidSpark to visit other areas of Harbourfront Centre?

Unfortunately, we are not able to offer in/out privileges to KidSpark. If you leave, you will not be allowed re-entry unless you purchase another ticket.

Are refunds or exchanges available for ticket purchases?

No, all ticket sales are final.

Why are there timed tickets?

By staggering entry times, we can manage the flow of visitors more effectively to ensure all of our visitors can enjoy the exhibits comfortably. During peak periods, we often reach capacity and the two-hour time slots may need to be adhered to. We recommend booking tickets online in advance of your visit to ensure access at your preferred time. 

What if I’m late to my timed entry?

If you're late for your timed entry, you will still be able to enter. However, we kindly ask that you stay within the time frame on your ticket to help us manage the flow of visitors and ensure everyone has a great experience. During peak periods, we are reaching capacity and two-hour booked time slots may need to be adhered to in order to allow the next group of reservations to access the space. If we are not at capacity, you are welcome to extend your visit with us. Thank you for understanding.

Is there a gift shop?

Yes, there is a gift shop. Proceeds from all sales will support future Ontario Science Centre programming.

Can I bring food and drinks?

Yes, food and drinks are permitted. Snacks can be enjoyed during your visit, but we recommend meals be enjoyed before or after your visit at the public seating available outside of KidSpark. There is no seating inside our exhibition space, and unfortunately, we are not able to offer in/out privileges. Please supervise your children to avoid spills around or on the exhibits. Thank you for your cooperation.

Is there a coat check?

No, there is no coat check available.

Are there lockers?

No, there are no lockers available. We recommend packing only what you can easily carry or tuck away in a stroller so that you are free to play and explore the space with your children. 

Are strollers permitted?

Yes, strollers are permitted.

More Questions?

Contact Centre | 416-696-1000 or toll free 1-888-696-1110